France Jackson, Rahul Amin, Yunhui Fu, Juan E. Gilbert, James Martin. A User Study of Netflix Streaming. In Aaron Marcus, editor, Design, User Experience, and Usability: Design Discourse - 4th International Conference, DUXU 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I. Volume 9186 of Lecture Notes in Computer Science, pages 481-489, Springer, 2015. [doi]
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