Disruption risk management in service-level agreements

Hamed Jahani, Babak Abbasi, Seyedeh Zahra Hosseinifard, Masih Fadaki, James P. Minas. Disruption risk management in service-level agreements. Int. J. Prod. Res., 59(1):226-244, 2021. [doi]

@article{JahaniAHFM21,
  title = {Disruption risk management in service-level agreements},
  author = {Hamed Jahani and Babak Abbasi and Seyedeh Zahra Hosseinifard and Masih Fadaki and James P. Minas},
  year = {2021},
  doi = {10.1080/00207543.2020.1748248},
  url = {https://doi.org/10.1080/00207543.2020.1748248},
  researchr = {https://researchr.org/publication/JahaniAHFM21},
  cites = {0},
  citedby = {0},
  journal = {Int. J. Prod. Res.},
  volume = {59},
  number = {1},
  pages = {226-244},
}