Predicting airline customers' recommendations using qualitative and quantitative contents of online reviews

Praphula Kumar Jain, Arjav Patel, Saru Kumari, Rajendra Pamula. Predicting airline customers' recommendations using qualitative and quantitative contents of online reviews. Multimedia Tools Appl., 81(5):6979-6994, 2022. [doi]

@article{JainPKP22,
  title = {Predicting airline customers' recommendations using qualitative and quantitative contents of online reviews},
  author = {Praphula Kumar Jain and Arjav Patel and Saru Kumari and Rajendra Pamula},
  year = {2022},
  doi = {10.1007/s11042-022-11972-7},
  url = {https://doi.org/10.1007/s11042-022-11972-7},
  researchr = {https://researchr.org/publication/JainPKP22},
  cites = {0},
  citedby = {0},
  journal = {Multimedia Tools Appl.},
  volume = {81},
  number = {5},
  pages = {6979-6994},
}