Arild Jansen, Svein Ølnes. The nature of public e-services and their quality dimensions. Government Information Quarterly, 33(4):647-657, 2016. [doi]
@article{JansenO16,
title = {The nature of public e-services and their quality dimensions},
author = {Arild Jansen and Svein Ølnes},
year = {2016},
doi = {10.1016/j.giq.2016.08.005},
url = {http://dx.doi.org/10.1016/j.giq.2016.08.005},
researchr = {https://researchr.org/publication/JansenO16},
cites = {0},
citedby = {0},
journal = {Government Information Quarterly},
volume = {33},
number = {4},
pages = {647-657},
}