Marko Jäntti, Kari Kinnunen. Improving the Software Problem Management Process: A Case Study. In Ita Richardson, Per Runeson, Richard Messnarz, editors, Software Process Improvement, 13th European Conference, EuroSPI 2006, Joensuu, Finland, October 11-13, 2006, Proceedings. Volume 4257 of Lecture Notes in Computer Science, pages 40-49, Springer, 2006. [doi]
@inproceedings{JanttiK06:0,
title = {Improving the Software Problem Management Process: A Case Study},
author = {Marko Jäntti and Kari Kinnunen},
year = {2006},
doi = {10.1007/11908562_5},
url = {http://dx.doi.org/10.1007/11908562_5},
tags = {case study},
researchr = {https://researchr.org/publication/JanttiK06%3A0},
cites = {0},
citedby = {0},
pages = {40-49},
booktitle = {Software Process Improvement, 13th European Conference, EuroSPI 2006, Joensuu, Finland, October 11-13, 2006, Proceedings},
editor = {Ita Richardson and Per Runeson and Richard Messnarz},
volume = {4257},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {3-540-47695-4},
}