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Assessing Customer Needs Based On Online Reviews: A Topic Modeling Approach

Thariq M. Jauhari, Soomin Kim, Máté Kovács, Uwe Serdült, Victor V. Kryssanov. Assessing Customer Needs Based On Online Reviews: A Topic Modeling Approach. In Uwe Serdült, Anton Loshchilov, Wayan Firdaus Mahmudy, Heru Nurwasito, editors, Proceedings of the 5th International Workshop on Innovations in Information and Communication Science and Technology, Malang, Indonesia, March 9, 2020 (canceled by authorities due to SARS-CoV-2). Volume 2627 of CEUR Workshop Proceedings, pages 57-62, CEUR-WS.org, 2020. [doi]

Authors

Thariq M. Jauhari

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Soomin Kim

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Máté Kovács

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Uwe Serdült

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Victor V. Kryssanov

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