Social media - Truly viable for crisis response?

Murray E. Jennex. Social media - Truly viable for crisis response?. In Léon J. M. Rothkrantz, Jozef Ristvej, Zeno Franco, editors, 9th Proceedings of the International Conference on Information Systems for Crisis Response and Management, Vancouver, Canada, April 22-25, 2012. Simon Fraser University, Vancouver, Canada, 2012. [doi]

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