A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction

Nurul Muizzah Johari, Halimah Badioze Zaman, Hanif Baharin, Puteri Nor Ellyza binti Nohuddin. A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction. In Halimah Badioze Zaman, Peter Robinson 0001, Alan F. Smeaton, Renato Lima De Oliveira, Bo Nørregaard Jørgensen, Timothy K. Shih, Rabiah Abdul Kadir, Ummul Hanan Mohamad, Mohammad Nazir Ahmad, editors, Advances in Visual Informatics - 8th International Visual Informatics Conference, IVIC 2023, Selangor, Malaysia, November 15-17, 2023, Proceedings. Volume 14322 of Lecture Notes in Computer Science, pages 606-628, Springer, 2023. [doi]

@inproceedings{JohariZBN23,
  title = {A Visual-Based Energy Efficient Chatbot: Relationship between Sentiment Analysis and Customer Satisfaction},
  author = {Nurul Muizzah Johari and Halimah Badioze Zaman and Hanif Baharin and Puteri Nor Ellyza binti Nohuddin},
  year = {2023},
  doi = {10.1007/978-981-99-7339-2_49},
  url = {https://doi.org/10.1007/978-981-99-7339-2_49},
  researchr = {https://researchr.org/publication/JohariZBN23},
  cites = {0},
  citedby = {0},
  pages = {606-628},
  booktitle = {Advances in Visual Informatics - 8th International Visual Informatics Conference, IVIC 2023, Selangor, Malaysia, November 15-17, 2023, Proceedings},
  editor = {Halimah Badioze Zaman and Peter Robinson 0001 and Alan F. Smeaton and Renato Lima De Oliveira and Bo Nørregaard Jørgensen and Timothy K. Shih and Rabiah Abdul Kadir and Ummul Hanan Mohamad and Mohammad Nazir Ahmad},
  volume = {14322},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-981-99-7339-2},
}