Bonnie E. John, Steven J. Marks. Tracking the effectiveness of usability evaluation methods. Behaviour & IT, 16(4-5):188-202, 1997. [doi]
@article{JohnM97-0, title = {Tracking the effectiveness of usability evaluation methods}, author = {Bonnie E. John and Steven J. Marks}, year = {1997}, doi = {10.1080/014492997119789}, url = {http://dx.doi.org/10.1080/014492997119789}, researchr = {https://researchr.org/publication/JohnM97-0}, cites = {0}, citedby = {0}, journal = {Behaviour & IT}, volume = {16}, number = {4-5}, pages = {188-202}, }