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Timo Jokela, Marko Nieminen, Netta Iivari, Katriina Nevakivi, Mikko Rajanen. Developing A Usability Capability Assessment Approach through Experiments in Industrial Settings. In Ann Blandford, Jean Vanderdonckt, Phil Gray, editors, People and Computers XV - Interaction without Frontiers, Joint Proceedings of HCI 2001 and IHM 2001, Lille, France, September 10-14, 2001. pages 193-209, Springer, 2001. [doi]

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