Lawrence G. Jones, Linda M. Northrop. The Establishing Phase: Planning for Successful Improvement. Software Process: Improvement and Practice, 2(1):51-53, March 1996. [doi]
@article{JonesN96,
title = {The Establishing Phase: Planning for Successful Improvement},
author = {Lawrence G. Jones and Linda M. Northrop},
year = {1996},
month = {March},
doi = {10.1002/(SICI)1099-1670(199603)2:1<51::AID-SPIP35>3.0.CO;2-O},
url = {https://doi.org/10.1002/(SICI)1099-1670(199603)2:1<51::AID-SPIP35>3.0.CO;2-O},
researchr = {https://researchr.org/publication/JonesN96},
cites = {0},
citedby = {0},
journal = {Software Process: Improvement and Practice},
volume = {2},
number = {1},
pages = {51-53},
}