Nereu F. Kock Jr., Robert J. McQueen. Groupware and Business Process Improvement: technology enabled organisational learning. Australasian J. of Inf. Systems, 3(2), 1996. [doi]
@article{JrM96, title = {Groupware and Business Process Improvement: technology enabled organisational learning}, author = {Nereu F. Kock Jr. and Robert J. McQueen}, year = {1996}, url = {http://dl.acs.org.au/index.php/ajis/article/view/385}, researchr = {https://researchr.org/publication/JrM96}, cites = {0}, citedby = {0}, journal = {Australasian J. of Inf. Systems}, volume = {3}, number = {2}, }