Christopher Peter Kaatz, Christian Brock, Markus Blut. Developing a Conceptualization of Mobile Service Quality. In Yong Jin Kim, Ritu Agarwal, Jae Kyu Lee, editors, Proceedings of the International Conference on Information Systems - Transforming Society with Digital Innovation, ICIS 2017, Seoul, South Korea, December 10-13, 2017. Association for Information Systems, 2017. [doi]
@inproceedings{KaatzBB17,
title = {Developing a Conceptualization of Mobile Service Quality},
author = {Christopher Peter Kaatz and Christian Brock and Markus Blut},
year = {2017},
url = {http://aisel.aisnet.org/icis2017/EBusiness/Presentations/11},
researchr = {https://researchr.org/publication/KaatzBB17},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the International Conference on Information Systems - Transforming Society with Digital Innovation, ICIS 2017, Seoul, South Korea, December 10-13, 2017},
editor = {Yong Jin Kim and Ritu Agarwal and Jae Kyu Lee},
publisher = {Association for Information Systems},
}