Yury Kabanov, Lyudmila Vidiasova. C2G Online Trust, Perceived Government Responsiveness and User Experience - A Pilot Survey in St. Petersburg, Russia. In Ida Lindgren, Marijn Janssen, Habin Lee, Andrea Polini, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Efthimios Tambouris, editors, Electronic Government - 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019, Proceedings. Volume 11685 of Lecture Notes in Computer Science, pages 57-68, Springer, 2019. [doi]
@inproceedings{KabanovV19,
title = {C2G Online Trust, Perceived Government Responsiveness and User Experience - A Pilot Survey in St. Petersburg, Russia},
author = {Yury Kabanov and Lyudmila Vidiasova},
year = {2019},
doi = {10.1007/978-3-030-27325-5_5},
url = {https://doi.org/10.1007/978-3-030-27325-5_5},
researchr = {https://researchr.org/publication/KabanovV19},
cites = {0},
citedby = {0},
pages = {57-68},
booktitle = {Electronic Government - 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019, Proceedings},
editor = {Ida Lindgren and Marijn Janssen and Habin Lee and Andrea Polini and Manuel Pedro Rodríguez Bolívar and Hans Jochen Scholl and Efthimios Tambouris},
volume = {11685},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-030-27325-5},
}