Likability Estimation of Call-center Agents by Suppressing Annotator Variability

Hosana Kamiyama, Atsushi Ando, Ryo Masumura, Satoshi Kobashikawa, Yushi Aono. Likability Estimation of Call-center Agents by Suppressing Annotator Variability. In 2019 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2019, Lanzhou, China, November 18-21, 2019. pages 911-916, IEEE, 2019. [doi]

@inproceedings{KamiyamaAMKA19,
  title = {Likability Estimation of Call-center Agents by Suppressing Annotator Variability},
  author = {Hosana Kamiyama and Atsushi Ando and Ryo Masumura and Satoshi Kobashikawa and Yushi Aono},
  year = {2019},
  doi = {10.1109/APSIPAASC47483.2019.9023122},
  url = {https://doi.org/10.1109/APSIPAASC47483.2019.9023122},
  researchr = {https://researchr.org/publication/KamiyamaAMKA19},
  cites = {0},
  citedby = {0},
  pages = {911-916},
  booktitle = {2019 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference, APSIPA ASC 2019, Lanzhou, China, November 18-21, 2019},
  publisher = {IEEE},
  isbn = {978-1-7281-3248-8},
}