Service Quality Management of Scenic Spot Based on Tourists' Experience-Taking the Three Gorges Dam 5A Scenic Area for Example

Ru-liang Kan, Ting Kong. Service Quality Management of Scenic Spot Based on Tourists' Experience-Taking the Three Gorges Dam 5A Scenic Area for Example. In 11th Wuhan International Conference on E-Business, WHICEB 2012, Wuhan, China, May 26-27, 2012. pages 18, Association for Information Systems, 2012. [doi]

Authors

Ru-liang Kan

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Ting Kong

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