Panagiotis Kanellis, Ray J. Paul. User Behaving Badly: Phenomena and Paradoxes from an Investigation into Information System Misfit. JOEUC, 17(2):64-91, 2005. [doi]
@article{KanellisP05,
title = {User Behaving Badly: Phenomena and Paradoxes from an Investigation into Information System Misfit},
author = {Panagiotis Kanellis and Ray J. Paul},
year = {2005},
url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=3799},
researchr = {https://researchr.org/publication/KanellisP05},
cites = {0},
citedby = {0},
journal = {JOEUC},
volume = {17},
number = {2},
pages = {64-91},
}