Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness

Hülya Karaman. Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness. Management Science, 67(7):4420-4445, 2021. [doi]

@article{Karaman21-0,
  title = {Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness},
  author = {Hülya Karaman},
  year = {2021},
  doi = {10.1287/mnsc.2020.3758},
  url = {https://doi.org/10.1287/mnsc.2020.3758},
  researchr = {https://researchr.org/publication/Karaman21-0},
  cites = {0},
  citedby = {0},
  journal = {Management Science},
  volume = {67},
  number = {7},
  pages = {4420-4445},
}