Automating Services with Speech Recognition over the Public Switched Telephone Network: Human Factors Considerations

Demetrios Karis, Kathryn M. Dobroth. Automating Services with Speech Recognition over the Public Switched Telephone Network: Human Factors Considerations. IEEE Journal on Selected Areas in Communications, 9(4):574-585, 1991.

Authors

Demetrios Karis

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Kathryn M. Dobroth

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