Ted C. Keller. Some Experiences Using Queuing Theory. In Donald R. Deese, H. Pat Artis, Anneliese Amschler Andrews, Bernard Domanski, Sidney Finehirsh, Jason G. Shane, John Gaffney, editors, Tenth International Computer Measurement Group Conference, San Francisco, CA, USA, December 3-7, 1984, Proceedings. pages 223-226, Computer Measurement Group, 1984.
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