Defining and Monitoring Service-Level Agreements for Dynamic e-Business - researchr publication authors

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Alexander Keller, Heiko Ludwig. Defining and Monitoring Service-Level Agreements for Dynamic e-Business. In Proceedings of the 16th Conference on Systems Administration (LISA 2002), Philadelphia, PA, November 3-8, 2002. pages 189-204, USENIX, 2002. [doi]

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