Alexander Keller, Heiko Ludwig. The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services. J. Network Syst. Manage., 11(1):57-81, 2003. [doi]
@article{KellerL03,
title = {The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services},
author = {Alexander Keller and Heiko Ludwig},
year = {2003},
url = {http://www.cstp.umkc.edu/jnsm/vols/vol11_abs/11-1-.html},
tags = {web service, web services},
researchr = {https://researchr.org/publication/KellerL03},
cites = {0},
citedby = {1},
journal = {J. Network Syst. Manage.},
volume = {11},
number = {1},
pages = {57-81},
}