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Rethinking the Role of Users in ICT Design: Reflections for the Internet

Aphra Kerr, Stefano De Paoli, Christiano Storni. Rethinking the Role of Users in ICT Design: Reflections for the Internet. In Jo Pierson, Enid Mante-Meijer, Eugène Loos, editors, New Media Technologies and User Empowerment. Volume 6 of Participation in Broadband Society, pages 85-100, Lang, 2011.

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