Analysing enterprise resources for developing CRM framework in higher education institutions

Basel Khashab, Stephen R. Gulliver, Rami Ayoubi, Carolyn Strong. Analysing enterprise resources for developing CRM framework in higher education institutions. J. Enterprise Inf. Management, 35(6):1639-1657, 2022. [doi]

@article{KhashabGAS22,
  title = {Analysing enterprise resources for developing CRM framework in higher education institutions},
  author = {Basel Khashab and Stephen R. Gulliver and Rami Ayoubi and Carolyn Strong},
  year = {2022},
  doi = {10.1108/JEIM-09-2021-0421},
  url = {https://doi.org/10.1108/JEIM-09-2021-0421},
  researchr = {https://researchr.org/publication/KhashabGAS22},
  cites = {0},
  citedby = {0},
  journal = {J. Enterprise Inf. Management},
  volume = {35},
  number = {6},
  pages = {1639-1657},
}