An Integrated Model of Customer Experience, Perceived Value, Satisfaction, and Loyalty in Electronic Stores

Pouyan Khodadadi, Farshid Abdi, Kaveh Khalili Damghani. An Integrated Model of Customer Experience, Perceived Value, Satisfaction, and Loyalty in Electronic Stores. IJEIS, 12(4):31-46, 2016. [doi]

@article{KhodadadiAD16,
  title = {An Integrated Model of Customer Experience, Perceived Value, Satisfaction, and Loyalty in Electronic Stores},
  author = {Pouyan Khodadadi and Farshid Abdi and Kaveh Khalili Damghani},
  year = {2016},
  doi = {10.4018/IJEIS.2016100103},
  url = {http://dx.doi.org/10.4018/IJEIS.2016100103},
  researchr = {https://researchr.org/publication/KhodadadiAD16},
  cites = {0},
  citedby = {0},
  journal = {IJEIS},
  volume = {12},
  number = {4},
  pages = {31-46},
}