Toward software quality enhancement by Customer Knowledge Management in software companies

Arash Khosravi, Ab Razak Che Hussin, Mehrbakhsh Nilashi. Toward software quality enhancement by Customer Knowledge Management in software companies. Telematics and Informatics, 35(1):18-37, 2018. [doi]

@article{KhosraviHN18,
  title = {Toward software quality enhancement by Customer Knowledge Management in software companies},
  author = {Arash Khosravi and Ab Razak Che Hussin and Mehrbakhsh Nilashi},
  year = {2018},
  doi = {10.1016/j.tele.2017.09.007},
  url = {https://doi.org/10.1016/j.tele.2017.09.007},
  researchr = {https://researchr.org/publication/KhosraviHN18},
  cites = {0},
  citedby = {0},
  journal = {Telematics and Informatics},
  volume = {35},
  number = {1},
  pages = {18-37},
}