Henry M. Kim. Enterprise models of measurement: A comparison of existing models used for quality management and e-business. Operational Research, 2(1):85-92, 2002. [doi]
@article{Kim02:11,
title = {Enterprise models of measurement: A comparison of existing models used for quality management and e-business},
author = {Henry M. Kim},
year = {2002},
doi = {10.1007/BF02940123},
url = {http://dx.doi.org/10.1007/BF02940123},
tags = {e-science},
researchr = {https://researchr.org/publication/Kim02%3A11},
cites = {0},
citedby = {0},
journal = {Operational Research},
volume = {2},
number = {1},
pages = {85-92},
}