Sung-Eon Kim, Kirk P. Arnett. Exploring satisfaction with the portal's "Cs": assessing US and Korean preferences. Internet Research, 22(1):75-97, 2012. [doi]
@article{KimA12-3, title = {Exploring satisfaction with the portal's "Cs": assessing US and Korean preferences}, author = {Sung-Eon Kim and Kirk P. Arnett}, year = {2012}, doi = {10.1108/10662241211199979}, url = {http://dx.doi.org/10.1108/10662241211199979}, researchr = {https://researchr.org/publication/KimA12-3}, cites = {0}, citedby = {0}, journal = {Internet Research}, volume = {22}, number = {1}, pages = {75-97}, }