Joung Yeon Kim, Kemal Altinkemer, Arnab Bisi. Yield management of workforce for IT service providers. Decision Support Systems, 53(1):23-33, 2012. [doi]
@article{KimAB12,
title = {Yield management of workforce for IT service providers},
author = {Joung Yeon Kim and Kemal Altinkemer and Arnab Bisi},
year = {2012},
doi = {10.1016/j.dss.2011.10.015},
url = {http://dx.doi.org/10.1016/j.dss.2011.10.015},
researchr = {https://researchr.org/publication/KimAB12},
cites = {0},
citedby = {0},
journal = {Decision Support Systems},
volume = {53},
number = {1},
pages = {23-33},
}