A Six Sigma-based method to renovate information services: Focusing on information acquisition process

Yong Kim, Eun Jeong Kim, Min Gyo Chung. A Six Sigma-based method to renovate information services: Focusing on information acquisition process. Library Hi Tech, 28(4):632-647, 2010. [doi]

Authors

Yong Kim

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Eun Jeong Kim

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Min Gyo Chung

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