Changsu Kim, In-Seok Lee, Tao Wang, Mirsobit Mirusmonov. Evaluating effects of mobile CRM on employees' performance. Industrial Management and Data Systems, 115(4):740-764, 2015. [doi]
@article{KimLWM15,
title = {Evaluating effects of mobile CRM on employees' performance},
author = {Changsu Kim and In-Seok Lee and Tao Wang and Mirsobit Mirusmonov},
year = {2015},
doi = {10.1108/IMDS-08-2014-0245},
url = {http://dx.doi.org/10.1108/IMDS-08-2014-0245},
researchr = {https://researchr.org/publication/KimLWM15},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {115},
number = {4},
pages = {740-764},
}