Yong Jin Kim, Kichan Nam. Service Systems and Service Innovation: Toward the Theory of Service Systems. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 1, Association for Information Systems, 2009. [doi]
@inproceedings{KimN09-3, title = {Service Systems and Service Innovation: Toward the Theory of Service Systems}, author = {Yong Jin Kim and Kichan Nam}, year = {2009}, url = {http://aisel.aisnet.org/amcis2009/1}, researchr = {https://researchr.org/publication/KimN09-3}, cites = {0}, citedby = {0}, pages = {1}, booktitle = {Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009}, editor = {Robert C. Nickerson and Ramesh Sharda}, publisher = {Association for Information Systems}, }