What customers want from smart devices: investigating explicitly judged and implicitly derived success factors

Kyungdoh Kim, Changsoo Ok, Robert W. Proctor. What customers want from smart devices: investigating explicitly judged and implicitly derived success factors. IJMC, 18(2):242-255, 2020. [doi]

Authors

Kyungdoh Kim

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Changsoo Ok

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Robert W. Proctor

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