Maria Kingsbury. How to Smile When They Can't See Your Face: Rhetorical Listening Strategies for IM and SMS Reference. IJDLS, 5(1):31-44, 2015. [doi]
@article{Kingsbury15,
title = {How to Smile When They Can't See Your Face: Rhetorical Listening Strategies for IM and SMS Reference},
author = {Maria Kingsbury},
year = {2015},
doi = {10.4018/IJDLS.2015010104},
url = {http://dx.doi.org/10.4018/IJDLS.2015010104},
researchr = {https://researchr.org/publication/Kingsbury15},
cites = {0},
citedby = {0},
journal = {IJDLS},
volume = {5},
number = {1},
pages = {31-44},
}