Barbara A. Kitchenham, Shari Lawrence Pfleeger. Software Quality: The Elusive Target. IEEE Software, 13(1):12-21, 1996. [doi]
@article{KitchenhamP96, title = {Software Quality: The Elusive Target}, author = {Barbara A. Kitchenham and Shari Lawrence Pfleeger}, year = {1996}, url = {http://www.computer.org:80/software/so1996/s1012abs.htm}, researchr = {https://researchr.org/publication/KitchenhamP96}, cites = {0}, citedby = {0}, journal = {IEEE Software}, volume = {13}, number = {1}, pages = {12-21}, }