Tim Klaus, J. Ellis Blanton. User resistance determinants and the psychological contract in enterprise system implementations. EJIS, 19(6):625-636, 2010. [doi]
@article{KlausB10,
title = {User resistance determinants and the psychological contract in enterprise system implementations},
author = {Tim Klaus and J. Ellis Blanton},
year = {2010},
doi = {10.1057/ejis.2010.39},
url = {http://dx.doi.org/10.1057/ejis.2010.39},
tags = {contracts},
researchr = {https://researchr.org/publication/KlausB10},
cites = {0},
citedby = {0},
journal = {EJIS},
volume = {19},
number = {6},
pages = {625-636},
}