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Kerstin Klöckner, Kirstin Kohler, Daniel Kerkow, Sabine Niebuhr, Claudia Nass. Aligning business goals and user goals by engineering hedonic quality. In Noi Sukaviriya, Jean Vanderdonckt, Michael Harrison, editors, Proceedings of the 2nd ACM SIGCHI Symposium on Engineering Interactive Computing System , EICS 2010, Berlin, Germany, June 19-23, 2010. pages 241-250, ACM, 2010. [doi]

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