Ned Kock, Robert J. McQueen. A field study of the effects of asynchronous groupware support on process improvement groups. JIT, 12(4):245-259, 1997. [doi]
@article{KockM97-0, title = {A field study of the effects of asynchronous groupware support on process improvement groups}, author = {Ned Kock and Robert J. McQueen}, year = {1997}, doi = {10.1080/026839697344982}, url = {http://dx.doi.org/10.1080/026839697344982}, researchr = {https://researchr.org/publication/KockM97-0}, cites = {0}, citedby = {0}, journal = {JIT}, volume = {12}, number = {4}, pages = {245-259}, }