An Action Research Study of Effects of Asynchronous Groupware Support on Productivity and Outcome Quality in Process Redesign Groups

Ned Kock, Robert J. McQueen. An Action Research Study of Effects of Asynchronous Groupware Support on Productivity and Outcome Quality in Process Redesign Groups. J. Org. Computing and E. Commerce, 8(2):149-168, 1998. [doi]

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