Sandra L. Kogan, Michael J. Muller. Ethnographic study of collaborative knowledge work. IBM Systems Journal, 45(4):759-772, 2006. [doi]
@article{KoganM06,
title = {Ethnographic study of collaborative knowledge work},
author = {Sandra L. Kogan and Michael J. Muller},
year = {2006},
doi = {10.1147/sj.454.0759},
url = {http://dx.doi.org/10.1147/sj.454.0759},
researchr = {https://researchr.org/publication/KoganM06},
cites = {0},
citedby = {0},
journal = {IBM Systems Journal},
volume = {45},
number = {4},
pages = {759-772},
}