Ron Kohavi, Roger Longbotham, Dan Sommerfield, Randal M. Henne. Controlled experiments on the web: survey and practical guide. Data Min. Knowl. Discov., 18(1):140-181, 2009. [doi]
@article{KohaviLSH09, title = {Controlled experiments on the web: survey and practical guide}, author = {Ron Kohavi and Roger Longbotham and Dan Sommerfield and Randal M. Henne}, year = {2009}, doi = {10.1007/s10618-008-0114-1}, url = {http://dx.doi.org/10.1007/s10618-008-0114-1}, tags = {survey}, researchr = {https://researchr.org/publication/KohaviLSH09}, cites = {0}, citedby = {0}, journal = {Data Min. Knowl. Discov.}, volume = {18}, number = {1}, pages = {140-181}, }