Rajiv Kohli, Ellen Hoadley. Towards developing a framework for measuring organizational impact of IT- enabled BPR: case studies of three firms. DATA BASE, 37(1):40-58, 2006. [doi]
@article{KohliH06,
title = {Towards developing a framework for measuring organizational impact of IT- enabled BPR: case studies of three firms},
author = {Rajiv Kohli and Ellen Hoadley},
year = {2006},
doi = {10.1145/1120501.1120505},
url = {http://doi.acm.org/10.1145/1120501.1120505},
researchr = {https://researchr.org/publication/KohliH06},
cites = {0},
citedby = {0},
journal = {DATA BASE},
volume = {37},
number = {1},
pages = {40-58},
}