Managing customer relationships through E-business decision support applications: a case of hospital-physician collaboration

Rajiv Kohli, Frank Piontek, Tim Ellington, Tom VanOsdol, Marylou Shepard, Gary Brazel. Managing customer relationships through E-business decision support applications: a case of hospital-physician collaboration. Decision Support Systems, 32(2):171-187, 2001. [doi]

@article{KohliPEVSB01,
  title = {Managing customer relationships through E-business decision support applications: a case of hospital-physician collaboration},
  author = {Rajiv Kohli and Frank Piontek and Tim Ellington and Tom VanOsdol and Marylou Shepard and Gary Brazel},
  year = {2001},
  doi = {10.1016/S0167-9236(01)00109-9},
  url = {http://dx.doi.org/10.1016/S0167-9236(01)00109-9},
  tags = {e-science},
  researchr = {https://researchr.org/publication/KohliPEVSB01},
  cites = {0},
  citedby = {0},
  journal = {Decision Support Systems},
  volume = {32},
  number = {2},
  pages = {171-187},
}