Prabhudev Konana, Alok Gupta, Andrew B. Whinston. Integrating User Preferences and Real-Time Workload in Information Services. Information Systems Research, 11(2):177-196, 2000. [doi]
@article{KonanaGW00,
title = {Integrating User Preferences and Real-Time Workload in Information Services},
author = {Prabhudev Konana and Alok Gupta and Andrew B. Whinston},
year = {2000},
doi = {10.1287/isre.11.2.177.11781},
url = {http://dx.doi.org/10.1287/isre.11.2.177.11781},
researchr = {https://researchr.org/publication/KonanaGW00},
cites = {0},
citedby = {0},
journal = {Information Systems Research},
volume = {11},
number = {2},
pages = {177-196},
}