Detection of interactive voice response (IVR) in phone call records

Andrei V. Kopylov, Oleg Seredin, Andrei Filin, Boris Tyshkevich. Detection of interactive voice response (IVR) in phone call records. I. J. Speech Technology, 23(4):907-915, 2020. [doi]

@article{KopylovSFT20,
  title = {Detection of interactive voice response (IVR) in phone call records},
  author = {Andrei V. Kopylov and Oleg Seredin and Andrei Filin and Boris Tyshkevich},
  year = {2020},
  doi = {10.1007/s10772-020-09754-3},
  url = {https://doi.org/10.1007/s10772-020-09754-3},
  researchr = {https://researchr.org/publication/KopylovSFT20},
  cites = {0},
  citedby = {0},
  journal = {I. J. Speech Technology},
  volume = {23},
  number = {4},
  pages = {907-915},
}