Waiting for GPT: Probing Interaction Patterns in High-Latency RAG Chatbots

Tobias Kothbauer, Kathrin Probst, Andreas Stöckl. Waiting for GPT: Probing Interaction Patterns in High-Latency RAG Chatbots. In Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo César, Pedro Lopes 0001, Valentino Artizzu, Fiona Draxler, Gustavo López 0001, Anke V. Reinschluessel, Xin Tong 0004, Phoebe O. Toups Dugas, editors, Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI EA 2026, Barcelona, Spain, April 13-17, 2026. ACM, 2026. [doi]

Authors

Tobias Kothbauer

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Kathrin Probst

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Andreas Stöckl

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