Manfred Kramer. Computational Methods for Markov Chains Occurring in Queueing Theory. In Ulrich Herzog, Martin Paterok, editors, Messung, Modellierung und Bewertung von Rechensystemen, 4. GI/ITG-Fachtagung, Erlangen, 29. September - 1. Oktober 1987, Proceedings. Volume 154 of Informatik-Fachberichte, pages 164-175, Springer, 1987.
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