Robert E. Kraut, Ronald E. Rice, Colleen Cool, Robert S. Fish. Life and Death of New Technology: Task, Utility and Social Influences on the Use of a Communication Medium. In CSCW. pages 13-21, 1994. [doi]
@inproceedings{KrautRCF94, title = {Life and Death of New Technology: Task, Utility and Social Influences on the Use of a Communication Medium}, author = {Robert E. Kraut and Ronald E. Rice and Colleen Cool and Robert S. Fish}, year = {1994}, doi = {10.1145/192844.192858}, url = {http://doi.acm.org/10.1145/192844.192858}, tags = {e-science, social}, researchr = {https://researchr.org/publication/KrautRCF94}, cites = {0}, citedby = {0}, pages = {13-21}, booktitle = {CSCW}, }