Ulrich Kreichgauer. ISO Standards for Standard Software: Accountability, Customer Expectations and Reality. In Aaron Marcus, editor, Design, User Experience, and Usability. Theory, Methods, Tools and Practice - First International Conference, DUXU 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, Proceedings, Part I. Volume 6769 of Lecture Notes in Computer Science, pages 148-153, Springer, 2011. [doi]
@inproceedings{Kreichgauer11,
title = {ISO Standards for Standard Software: Accountability, Customer Expectations and Reality},
author = {Ulrich Kreichgauer},
year = {2011},
doi = {10.1007/978-3-642-21675-6_17},
url = {http://dx.doi.org/10.1007/978-3-642-21675-6_17},
researchr = {https://researchr.org/publication/Kreichgauer11},
cites = {0},
citedby = {0},
pages = {148-153},
booktitle = {Design, User Experience, and Usability. Theory, Methods, Tools and Practice - First International Conference, DUXU 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, Proceedings, Part I},
editor = {Aaron Marcus},
volume = {6769},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-21674-9},
}