Jieyan Kuang, Albert Daniel, Jill Johnston, Zbigniew W. Ras. Hierarchically Structured Recommender System for Improving NPS of a Company. In Chris Cornelis, Marzena Kryszkiewicz, Dominik Slezak, Ernestina Menasalvas Ruiz, Rafael Bello, Lin Shang, editors, Rough Sets and Current Trends in Soft Computing - 9th International Conference, RSCTC 2014, Granada and Madrid, Spain, July 9-13, 2014. Proceedings. Volume 8536 of Lecture Notes in Computer Science, pages 347-357, Springer, 2014. [doi]
@inproceedings{KuangDJR14,
title = {Hierarchically Structured Recommender System for Improving NPS of a Company},
author = {Jieyan Kuang and Albert Daniel and Jill Johnston and Zbigniew W. Ras},
year = {2014},
doi = {10.1007/978-3-319-08644-6_36},
url = {http://dx.doi.org/10.1007/978-3-319-08644-6_36},
researchr = {https://researchr.org/publication/KuangDJR14},
cites = {0},
citedby = {0},
pages = {347-357},
booktitle = {Rough Sets and Current Trends in Soft Computing - 9th International Conference, RSCTC 2014, Granada and Madrid, Spain, July 9-13, 2014. Proceedings},
editor = {Chris Cornelis and Marzena Kryszkiewicz and Dominik Slezak and Ernestina Menasalvas Ruiz and Rafael Bello and Lin Shang},
volume = {8536},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-319-08643-9},
}